Privacy Policy

Privacy Policy

Effective Date: January 26, 2025

SimpleUp (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our platform, website, SMS program, or other digital services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Your name, email address, phone number, billing details, and any other contact information you voluntarily provide.

SMS Data:

Message logs, opt-in/opt-out confirmations, and responses for compliance tracking.

Technical Data:

IP address, browser type, device identifiers, and usage statistics when accessing our website or app.

Transactional Data:

Records of your account activities, inquiries, or purchases made through our systems.

2. How We Use Your Information

We use collected information for the following purposes:

To provide, personalize, and improve your experience on SimpleUp.
To send transactional, informational, and promotional communications (with consent).
To manage SMS communications, including opt-in confirmations, STOP/HELP responses, and customer support.
To ensure compliance with CTIA, FCC, and A2P 10DLC messaging regulations.
To maintain internal records, improve security, and prevent fraud.
To analyze usage trends and improve our website, products, and services.

3. How We Share Your Information

We do not sell or rent your personal information.

We may share your data only in the following limited circumstances:

With trusted third-party service providers (hosting, SMS delivery, analytics, customer support) under strict confidentiality agreements.
When required by law, subpoena, or government request.
To protect our rights, property, or safety, or that of our users and others.

4. SMS Consent & Messaging Privacy

By providing your mobile number, you consent to receive recurring text messages from SimpleUp.
You can opt out anytime by replying STOP.
For assistance, reply HELP.
Message frequency varies; message and data rates may apply.
We do not share your SMS data or consent status with unauthorized third parties.
All SMS activity is logged securely for carrier compliance under A2P 10DLC regulations.

5. Data Retention

We retain your information only as long as necessary for the purposes described above or as required by law.
SMS logs are retained solely for compliance and audit purposes and are securely deleted once no longer needed.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse.
However, no online or wireless transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Withdraw consent to SMS or marketing communications.
Request information about how your data is processed.
To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our services are intended for individuals 18 years or older.
We do not knowingly collect data from minors.
If you believe we have collected information from a child, please contact us immediately, and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically.
All revisions will be posted on this page with an updated effective date.
Continued use of our services constitutes your acceptance of the revised policy.

10. Contact Us

For questions or requests regarding this Privacy Policy or your personal data, please contact:

SimpleUp

Email: [email protected]

Website: https://simple-up.com